Commercial 5 Years Warranty

Commercial 5 Years Warranty Terms & Conditions 

JTC OmniBlend Australia offers a limited 5 years commercial warranty out of the box. Our dedicated service centre is the most experienced in Australia. 

1. We warranty the entire base (excluding drive socket and cutting units) to be free from defects in materials and workmanship and to perform satisfactorily in commercial use for a period of 5 year. Warranty is from the date of purchase when used in accordance with the accompanying instruction booklet. Due to high wear and tear in commercial conditions we do not warranty other parts.

2. WHO DO WE COVER

This warranty is extended by OmniBlend Australia PTY LTD (OmniBlend Australia) to the owner of this machine for commercial use only. Should ownership of the machine change during the warranty period, please update the machine’s owner information at www.omniblendaustralia.com.au

3. WHAT IS COVERED 

OmniBlend Australia warrants to the owner that if the base (excluding drive socket and cutting unit) of their machine fails within the warranty time periods defined in Item 1 above due to a defect in material or workmanship or as a result of normal wear and tear from ordinary commercial use, OmniBlend Australia will, within 10 days of receipt of the returned product, repair or replace the failed base (excluding drive socket and cutting units) or component part of the base free of charge.

4. WHAT IS NOT COVERED 

This Warranty does not cover cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners or food build up will not be warranted or considered defects. This warranty does not cover the supplied jug, blades, drive socket, lid, lid plug, or tamper. OmniBlend Australia will not be responsible for the cost of any unauthorized warranty repairs including repairs made by licensed appliance repairers without approval from OmniBlend Australia.

All Spare parts: Jug, blades/ cutting units, drive sucket, lid, lid plug or tamper are all available for order. You could easily replace them by yourselves. 

In most cases, individuals may express concerns about the wear and tear of the cutting unit in heavy-duty applications. It's worth noting that, in such situations, the cutting unit can be readily replaced. Therefore, there is no necessity to invest in a new jar when the cutting unit shows signs of aging.

5. WHAT VOIDS THIS WARRANTY 

Abuse, misuse, negligent use, alteration of the machine, exposure to abnormal or extreme conditions, or failure to follow the operating instructions will void this Warranty. This warranty is also void if repairs to the machine or any component part of the Machine are performed by someone without prior authorisation by JTC OmniBlend Australia or if any component part of a machine subject to this warranty is used in combination with a motor base or container that is not expressly a branded OmniBlend part. Warranty is also void If the machine is continued to be used after faults/issues have been identified.